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Terms & Conditions

Last updated: 28 October 2026

These Website Terms and Conditions (“Website Terms”) apply to your access to and use of the MGI Australia Pty Ltd online store at https://anz.mgitech.store/.

These Website Terms do not govern the sale and supply of products. Purchases made through this website are governed by our Sales Terms and Conditions, our Shipping & Returns Policy and our Privacy Policy.

In these terms, “MGI Australia”, “we”, “us” and “our” mean MGI Australia Pty Ltd (ABN 24 648 202 331). “You” and “your” mean the person, entity or organisation using this website, including where an individual is acting on behalf of an entity or organisation.

By using this website, you agree to these Website Terms and Conditions and our Privacy Policy. Your use of cookies and similar technologies is described in section 5 below. If you do not agree with these terms, please do not use the website.

1. Using Our Website

You agree to abide by laws and regulations and public morality when using this website and its contents. You must not:

  • use our website for any illegal purpose or for any purpose prohibited by these Website Terms;
  • interrupt, destroy, change, damage, restrict, tamper with or affect the normal operation of our website in any way, including but not limited to, the use of any malicious or unauthorized code, virus, worm, trojan, malware or program;
  • use our website in any coercive, slanderous, defamatory, obscene, seditious, pornographic, discriminatory, or offensive manner;
  • use this website and its content to engage in the production, inspection, reproduction, and dissemination of any illegal or infringing activities that disrupt social order and/or undermine social stability;
  • use this website and its contents to engage in any activities that endanger or attempt to endanger computer systems and/or network security.

If you violate any of these Terms, we reserve the right to cancel or deny you access to our website.

You may use usernames, passwords or other codes or devices to access parts of our website (“Access Codes”). Although we will keep your Access Codes strictly confidential, you are responsible for maintaining the confidentiality of your personal Access Codes and maintaining all operations that occur under your account. We will not accept any liability related to your Access Codes unless such liability is caused by our intentional misconduct. If you violate any part of these Terms, we reserve the right to terminate your account immediately without prior notice to you.

We may update, suspend or withdraw all or part of the website at any time. We do not guarantee that the website will always be available, uninterrupted or free from errors.

2. Products and Product Information

We try to ensure that product descriptions, images, prices and availability are accurate and up to date. However, minor differences may occur between product images and the products supplied, including differences caused by screen settings or product packaging.

A product description does not exclude, restrict or modify any rights you have under the Australian Consumer Law.

We may correct errors, update product information or withdraw products from sale without notice. If an error affects an order you have placed, we will contact you and provide appropriate options.

Further terms relating to product use, including Research Use Only (RUO) restrictions, are set out in our Sales Terms & Conditions and applicable product documentation.

3. Promotions and Discount Codes

Promotions, discount codes and special offers are subject to any specific conditions published with the offer.

A promotion cannot be used with another offer unless stated otherwise.

Discount codes must be entered before checkout is completed.

A discount cannot be applied retrospectively to an existing order.

Promotional products are subject to availability.

We may withdraw or amend a promotion where reasonably necessary, subject to applicable law. Promotional terms will not override your rights under the Australian Consumer Law.

4. Research Use Only

You acknowledge that none of the Products labelled with “RS” or “Research Use Only”, or otherwise identified or marked on this website (including any product page or listing) as “RUO” or “Research Use Only” (collectively, “RUO Products”), have been subjected to regulatory review or approved or cleared by the Competent Authority of Medical Devices of the country where the Customer is located or any other entity or equivalent regulatory authority in any other jurisdiction, or otherwise reviewed, cleared or approved under any statute, law, rule or regulation for any purpose, whether research, commercial, diagnostic or otherwise.

Accordingly, you acknowledge that the RUO Products provided hereunder are for research use only and not for the purpose of any medical diagnosis or treatment.

5. Cookies and Website Data Collection

We use cookies and JavaScript libraries to operate and improve the website and shopping experience.

Category Purpose
Essential Required for the website and requested services to operate. These technologies do not perform an additional or secondary function.
Functional Enables enhanced features such as videos, live chat and other interactive functions. If disabled, some website features may not work properly.
Analytics Provides statistical information about website usage, such as pages visited and interactions, so we can improve the website over time.
Targeting and Advertising May be used to create profiles, measure advertising performance or personalise content and advertising relevant to you.

Essential technologies may operate because they are necessary for the website or a service you request. Where available, you can choose whether to allow Functional, Analytics and Targeting and Advertising technologies through the Website Data Collection Preferences tool.

You can change your preferences at any time by selecting Cookie Preferences or Website Data Collection Preferences on the website. You can also manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

Further details about the information we collect, third-party providers, overseas disclosures, retention, access and correction are provided in our Privacy Policy.

6. Privacy

We handle personal information in accordance with our Privacy Policy.

We may collect information such as your name, contact details, delivery address, order information, payment-related information and communications with us. We may use this information to process orders, provide customer support, deliver products, prevent fraud, improve our services and meet legal obligations.

Our Privacy Policy explains how you may request access to, or correction of, personal information held about you and how to make a privacy complaint.

7. Intellectual Property

All materials contained on this website, including but not limited to text, pictures, data, opinions, trademarks, patents, copyright materials, trade secrets, technology, products, processes or other proprietary rights, are owned by MGI and/or other third party licensors. You have not been granted any license or right, and you must not copy, erase, reprint, republish, upload, publish, or distribute any material contained in this website by any means.

Unless otherwise stated, all names, logos, trademarks, service marks, trade dresses, and trade names are owned by MGI and/or other third-party licensors, and you may not use them for any purpose without our prior express written consent. We consider our trademarks and all other Intellectual Property Rights as valuable assets and take infringement of them seriously.

8. Third-Party Websites and Services

The website may contain links to third-party websites or use third-party services, including payment, delivery, analytics, customer-support and advertising providers.

We are not responsible for the content, availability, security or privacy practices of third-party websites. Your use of those services may be subject to their own terms and privacy policies.

9. No Representations or Warranties

To the fullest extent permitted by law, the information on this website is provided “as is” without express or implied warranties of any kind, whatsoever, express or implied, including but not limited to the warranty of quality, merchantability, the fitness for a particular purpose, or non-infringement. We make no warranty or guarantee as to the availability, adequacy, accuracy, uninterruptedness, completeness, or error-freeness of the information on this website. By using any content on this site, you assume all risks of loss that may result from or be related to such use.

10. Liability

To the extent permitted by law and subject to the consumer guarantees under the Australian Consumer Law, unless otherwise provided, we are not responsible for any direct, indirect, incidental, special, or consequential losses, including but not limited to loss of revenue or gain, loss of business, loss of profit or contract, loss of expected savings, loss of data, loss of reputation, wasted management or office time, and various other losses or damages, caused by your use or inability to use our website, or by your use of our website and related linked websites or any material published on them, no matter how any such loss arises and whether it is caused by infringement (including negligence), breach of contract or other acts, even if this loss is foreseeable.

Nothing in these Website Terms and Conditions excludes, restricts or modifies:

  • Your rights under the Australian Consumer Law.
  • Liability that cannot legally be excluded or limited.
  • Liability for fraud or wilful misconduct.
  • Any other rights or remedies that cannot legally be excluded.

Where permitted by law, our liability is limited to the repair or replacement of goods, the supply of equivalent goods, or the payment of the cost of having goods repaired or replaced. This limitation applies only to the extent permitted by law and does not apply to consumers in relation to goods acquired for personal, domestic or household use.

This section applies only to the extent permitted by law and does not limit consumer guarantees. If you are a consumer for the purposes of the Australian Consumer Law, any exclusion or limitation of liability in these Website Terms and Conditions applies only to the extent permitted by law and does not affect any right or remedy you have under the consumer guarantees.

11. Indemnification

Any claim, lawsuit, or proceeding against us arising from your breach of these Website Terms (“claim”) shall be borne by you, and you shall defend, indemnify, and hold harmless us and our affiliates and their officers, directors, employees and agents for all the losses, damages, costs and expenses (including but not limited to legal and professional fees) arising out of or in connection with such claim.

12. Linking to This Website

You may not link to our website without obtaining our prior written consent. Following such consent, any such link must be presented in a fair and legal manner and shall not damage or take advantage of our reputation. In the absence of a link, you shall not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you.

Our website must not be framed on any other site, nor may you create a link to any part of our website other than the home page following written consent from us referred to above. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with these Website Terms.

13. Events Outside Our Control

We are not responsible for delay or failure caused by events beyond our reasonable control, including natural disasters, public-health events, war, civil unrest, government action, telecommunications failures, cyber incidents, industrial disputes or transport disruptions.

This does not affect your rights to a refund or other remedy where required by the Australian Consumer Law, including where we fail to deliver goods within a reasonable time.

14. Changes to These Terms

We may update these Website Terms and Conditions from time to time. The updated version will be published on this website with a revised “Last updated” date.

Changes will apply from the date they are published, unless a different date is stated. The terms applying to an order are the terms in force when the order is placed.

Each time you use this website, you should review the current Website Terms, and access and use this website in accordance with the last updated Website Terms each time you access this website. Your continued use of this website after the publication of changes will constitute your acceptance of the then-current Website Terms.

15. Governing Law

These Website Terms and Conditions are governed by the laws of Queensland, Australia without giving effect to its rules on conflicts of law.

You submit to the non-exclusive jurisdiction of the courts of Queensland, subject to any rights you may have under applicable consumer law.

16. Contact Us

If you have questions about these Website Terms and Conditions, our products or our services, please contact us using the details below.

MGI Australia Pty Ltd
ABN 24 648 202 331
MGI Australia, QIMR
L6, CBCRC Building
300 Herston Rd
Herston QLD 4006
Australia

Phone: (07) 3362 0475
Email: mgi_australia@mgi-tech.com